Legal
Privacy Policy
1. Who We Are
CaralVideo is a video content strategy and production service based in Dallas, Texas. This policy explains how we handle information collected through our website at caralvideo.com.
2. Information We Collect
We collect information when you contact us:
Contact form submissions. When you fill out the contact form on our site, we collect:
- Your name
- Your organization name
- Your email address
- Your phone number (optional)
- The message you write to us
3. How We Use Your Information
Information you submit through our contact form is used solely to respond to your inquiry. Specifically:
- To understand your organization and its needs
- To follow up with you directly about CaralVideo services
- To provide the tailored plan or conversation you requested
We do not add you to any email marketing list, newsletter, or automated drip campaign as a result of submitting the contact form.
4. Third-Party Services
We use the following third-party services in operating this website:
Formspree (formspree.io) processes contact form submissions and delivers them to our inbox. Formspree stores form submissions on its servers temporarily. You can review Formspree's privacy policy at formspree.io/legal/privacy-policy.
We do not use Google Analytics, Meta Pixel, or any other advertising or cross-site tracking technology.
5. Data Retention
We retain contact form submissions for as long as necessary to manage our client relationships. If you would like your information deleted, please contact us and we will remove it promptly.
6. Your Rights
You have the right to:
- Request a copy of any personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
To exercise any of these rights, contact us at hello@caralvideo.com. We will respond within five business days.
7. Data Security
Our website is served over HTTPS. Contact form data is transmitted securely to Formspree. We do not store credit card or payment information of any kind on this site.
8. Children's Privacy
This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
If we make material changes to this policy, we will update the effective date at the top of this page. We encourage you to review it periodically.
10. Contact
Questions about this privacy policy can be directed to:
CaralVideo
Dallas, Texas
hello@caralvideo.com